DOR-Wilson, Patti DOR-Wilson, Patti

created Feb 03, 2015

updated Aug 27, 2016

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Description

Customer satisfaction data from various surveys throughout the Department.

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Category
Goal 5: Efficient, Effective, and Accountable Government
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Public
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customer satisfaction
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Licensing and Attribution
Data Provided By
Department of Revenue
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(none)
Metadata
Data Source
Surveys (web, counter, and email)
Data Definition
numerator: total satisfied customers denominator: total surveyed
Data Frequency
Annual measure reported quarterly
Target Rationale
Target is new and had no current data to base on; was a number selected at by the Department.
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