Goal 5: Efficient, Effective and Accountable Government
Goal 5: Efficient, Effective and Accountable Government

Goal 5: Efficient, Effective and Accountable Government

Washingtonians expect their tax dollars to be put to the best possible use. That means investing in state services that are the most important to them, providing those services with excellence and then making results easily available to the public. We’ve developed measures that demonstrate our commitment to using Lean management principles to deliver customer satisfaction, employee engagement and innovation, and transparency and accountability.

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