What are we working on?
Results Washington, Office of Financial Management, Department
of Enterprise Services, and state agencies are working together on the
following statewide improvement strategies:
Continuing to develop employees as
problem-solvers and leaders as coaches through classes offered by Department of Enterprise Services’ Lean Transformation office, monthly Lean advisors
meetings, and Lean consulting. Individual agencies are also offering learning
opportunities in Lean and sharing resources.
Monitoring and improving the HR Employee
Engagement Toolkit. Launched in May 2015 to build and support HR’s capacity to
help improve employee engagement, State HR, with oversight from the HR
Development Working Committee, will work with agency partners to improve this
product based on user feedback.
Design and pilot the first track of Leading
Teams for mid-managers with the goal of improving leader performance through
shared competencies and improved trainings.
Building and delivering a statewide Employee
Value Proposition (EVP) to improve the state of Washington’s ability to attract,
engage and retain employees.
Develop and implement statewide strategies to
support employee innovation with the goal of access to resources and
information aimed at creating a culture that supports employee problem solving
Identify root causes of customer service
question gap by exploring question issues with the goal of obtaining actionable
information and data to craft strategies aimed at addressing the root causes.
and staff within each agency are also continually working to identify,
implement and assess internal strategies to improve the overall employee